Your Location: (Change)

×

Dolphin Active 20

Advanced Class

2018 Maytronics Dolphin Days of Summer

$50 Rebate for Advanced Cleaners

  • Promo Code: U-DDAD052018
  • Valid May 1, 2018 – July 31, 2018

Thanks to its ultralight weight and quick water release, the Maytronics Dolphin Active 20 easy to handle. The Maytronics Dolphin Active 20’s filtration options capture rough debris or fine dirt to leave your pool floor, walls and waterline sparkling clean.

Dolphin Active 20 Feature - Active Brushing
Active Brushing

Scrubs away algae and bacteria

CleverClean Technology

Advanced scanning ensures complete pool coverage in 2 hours or less

Easy Clean Filtration

Remove filter basket to simply rinse & reload.

Lightweight Design

Easy to lift and handle – only 16.5 pounds

Questions & Answers

Have another question or need additional support?

Contact Support

  • Question
    Why can’t I access all the features on the power supply?
    Answer
    The power supply is a universal unit for multiple Dolphin cleaners. Your Dolphin is programmed with specific features for your individual Dolphin cleaner.
  • Question
    When to use the Spring Filters versus the Ultra Fine (corrugated) filters?
    Answer
    This Dolphin cleaner is shipped with the spring filters installed. The spring filters collect large debris (such as leaves). Inside the box are the Ultra Fine filters (corrugated) which collect the small debris (such as dirt or sand).
  • Question
    What is the typical life span of a Dolphin robot?
    Answer
    The Dolphin is designed to last many seasons. However, the lifespan differs from Dolphin to Dolphin. Many different factors play a role, such as amount of use, pool chemistry, and pool surface.
  • Question
    What DIY repairs can I complete on my Dolphin?
    Answer
    DIY repairs should be completed by an authorized technician. Please contact your local retailer for service, Maytronics directly at 1-888-365-7446 or the support page of our website.
  • Question
    What are the voltage requirements for the Dolphin power supply?
    Answer
    The Dolphin requires a standard 120v outlet for power.
  • Question
    What are the plastic wrappers around the white foam climbing rings?
    Answer
    These are to protect the climbing rings during shipping. Please be sure to remove before the initial cycle.
  • Question
    What are the ideal operating temperatures for my Dolphin cleaner?
    Answer
    Dolphin robotic pool cleaners are best used in temperatures between 43 and 93 degrees.
  • Question
    Should I remove the Styrofoam from the motor unit?
    Answer
    No, do not remove, this is not packing material. These help the Dolphin with buoyancy within the pool.
  • Question
    My white climbing rings are dented, are they damaged?
    Answer
    No, the indentions on the rings are normal and due to the product settling during shipping. The rings will reshape once saturated with water.
  • Question
    How do I remove the Dolphin from the pool?
    Answer
    Using the floating cable, pull the robot to the edge of the pool. Grab the handle and remove the robot from the water. Do not pull the robot out of the water using the cable. Place the pool cleaner on the side of the pool to allow the water to drain.
  • Question
    How do I register my Dolphin warranty?
    Answer
    Please visit link below to register you Dolphin. https://registration.maytronics.com/
  • Question
    How can I order parts for my Dolphin?
    Answer
    You may contact any dealer that sells our brand to purchase replacement parts. If you do not have a local retailer in your area, there are internet dealers that sell the Dolphin parts as well.
  • Question
    How do I get service for My Dolphin cleaner?
    Answer
    Please contact your original dealer of purchase for warranty service. If your dealer does not offer service, please contact Maytronics toll free at 1-888-365-7446 or the support page on our website.
  • Question
    How can I get a manual for my Dolphin?
    Answer
    To view the manual for your Dolphin, please visit the link below.
    http://manuals.maytronics.com/
  • Question
    Does the Dolphin pool cleaner ‘learn’ my pool?
    Answer
    No, the Dolphin pool cleaner performs a new mapping sequence on each cleaning cycle.
  • Question
    Does my Dolphin have Bluetooth capability?
    Answer
    No, this Dolphin robotic pool cleaner does NOT have Bluetooth capability.
  • Question
    Can you use this cleaner in an in-ground pool?
    Answer
    Yes. The this Dolphin robotic pool cleaner is designed for the in-ground pool application.
  • Question
    Can you use Dolphin cleaners in hot tubs or ponds, etc.?
    Answer
    No, the Dolphin is not designed to clean hot tubs or ponds.
  • Question
    Can you leave the power supply out in the weather?
    Answer
    The power supply is water resistant but not waterproof. Please cover the power supply if inclement weather approaches. Do not leave the power supply in standing water. Do not allow the power supply to be submerged in the pool.
  • Question
    Can you leave the Dolphin in the Water?
    Answer
    It is safe to leave your Dolphin cleaner in the water when not in use. However, (when adding chemicals to the pool) please remove the Dolphin until the proper chlorine and PH balance are obtained.
  • Question
    Can I use my Dolphin pool cleaner with an extension cord or surge protector?
    Answer

    The Dolphin is not designed to be used with an extension cord. There are many different types of extension cords and we do not recommend using one. However, it is safe to use a surge protector with the Dolphin. This will help protect the Dolphin from surges in power such as thunderstorms.

  • Question
    Can I use my Dolphin in an Infinity pool?
    Answer
    Not all Dolphins are suitable for infinity pools, please contact Maytronics directly or your local Dolphin retailer for information regarding the models that are suitable for this pool type.
  • Question
    Can I use a Dolphin pool cleaner with my fiberglass or vinyl pool surface?
    Answer
    Yes, the Dolphin is suitable to use in fiberglass or Vinyl pool surfaces.
  • Question
    Can I purchase a Dolphin pool cleaner online with warranty service?
    Answer
    Maytronics offers several pool cleaners both via brick and mortar stores and via internet dealers that include warranty rights. Please refer to the ‘Residential pools’ section of our website for our product listings.
  • Question
    Can I purchase a Dolphin pool cleaner and use it abroad?
    Answer

    Dolphin pool cleaners purchased in the United States must be operated in North America in order to retain the warranty rights. Using any Dolphin pool cleaner outside of North America (that is purchased in the US) voids the warranty service agreement.

  • Question
    Can I leave the power supply unit outside in the elements?
    Answer
    The power supply unit is an electrical device which must be protected from the elements. When in use the unit needs to remain dry. Do not submerge the power supply unit in water as this will damage the internal components.
  • Question
    Are Dolphin pool cleaners safe to use when I'm swimming in my pool?
    Answer
    Dolphin pool cleaners are safe to use for the general public, however, (for safety precautions) we do not recommend swimming while the cleaner is in use. We also do not recommend leaving the cleaner in the pool for long extended periods of time.*

     

    *Please note the pool cleaner may stay in the water when using features such as the weekly timer for automating cleaning when you are away from your home.

Customer Reviews

Dolphin Active 20 Pool Cleaning Robot

Based on 14 reviews

Share your thoughts!

4.93 out of 5 stars

14 reviews

Let us know what you think...

What others are saying

  1. One person found this helpful
    Frank Noonan

    5 out of 5 Frank Portage

    Frank Noonan

    Best money spent and wish I had purchased this sooner. Made pool maintenace enjoyable.

    (1) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  2. Chris

    5 out of 5 Making me lazy

    Chris

    This thing is a beast

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  3. Kurt

    5 out of 5 Amazing debris pickup

    Kurt

    I’ve had my Active 20 for a year now. With two minor exceptions, it has been very positive. It cleans up my worms and leaves easily but where it really shines is the dust-like debris that the pleated filters capture. It is amazing the amount of funk that washes out of them.

    The two minor items are that the cord twists, and I remove and untangle it after each use so it’s not accumulating twists from multiple uses. Howeve, I believe this has been addressed with a a swivel cord on 2018 models.

    Ours does also occasionally timeout on the long bench we have on one end of the pool. It happens about 20% of runs. But I’m often around and just push it back k in if it happens.

    I do tend to run back to back 2 hour sessions to get a really full/solid coverage of our 18 x38 pool.

    Overall it has been great!

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  4. Sabino R. Alviggi

    5 out of 5 Excellent pool cleaner

    Sabino R. Alviggi

    This product does what it is designed to do. It work great as long a it is kept clean.

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  5. Brenda

    5 out of 5 Love my pool boy! I named him Marco

    Brenda

    Starting my third season, I’ve had a pool for years but never had such a clean pool!

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  6. Nancy Andrews

    5 out of 5 Dolphin 20

    Nancy Andrews

    I love my Dolphin 20 it makes cleaning the pool so much easier and faster. I put it in the pool and forget about it until I’m ready to get in the pool. The filter is so easy to clean also. I would recommend this product to everyone!

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  7. Bob Lewis

    5 out of 5 Awesome Cleaner

    Bob Lewis

    I own a Viking fiberglass pool with toe ledges, seating ledges, and stairs. This robot cleans it all! I was very hesitant to buy one due to not knowing if it would climb over the toe ledges on the walls and continue on cleaning the wall to the water line. It does it perfectly. Everything about this unit is well made and convienet to use. I couldn’t be without one now. Thanks for such a great quality product!

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  8. Scott

    4 out of 5 Awesome

    Scott

    This cleaner makes cleaning so easy. It does a great job. My only negative comment would be the cord. It tangles constantly. I followed the recommendations of laying it out in the sun. But it tangles again after a few minutes of use.

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  9. Felix Skalski

    5 out of 5 Felix Skalski

    Felix Skalski

    Had the Dolphin active 20 for two seasons. Had issues with unit not cleaning shallow end of pool. Took it back to exchange unit. Second unit did the same thing! Just would not clean shallow end..

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  10. Steve Johnson

    5 out of 5 Starting my second season

    Steve Johnson

    Last year was so much easier to keep my pool clean with my active 20. Just opened the pool this year and it is hard at work getting the pool ready for this year. Very happy with this product and can highly recommend it.

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  11. Robert Ferguson

    5 out of 5 My Pool Has Never Been So Clean!!!

    Robert Ferguson

    I’ve spent 18 years fiddling ariund with every pool vaccum on the market. However, since I purchased the Maytronics Active 20 my pool has never been so clean! After the winter my pool is still algea free today, April 19, 2018.
    Buy a Maytronics Pool Vaccum, you will not regret it and you’ll love cleaning your pool!

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

    • Maytronics US

      Maytronics US

      Hi Robert,

      We are glad to finally have you as a Maytronics Dolphin cleaners customer. The Active 20 is a remarkable cleaner. Thank you for being a valued customer. Happy pool season!

      (0) (0)

      Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  12. Tom Grider

    5 out of 5 Love my Dolphin Active 20!

    Tom Grider

    I absolutely love this thing! Easy to use, easy to clean, does a great job of cleaning my pool. The hours it has saved me from connecting hoses and manually vacuuming my 28k gallon pool is priceless! I drop Flipper (as I affectionately call it) in the pool in the morning and go enjoy my coffee. After about 2 hrs I’m ready to swim, although I’ve been in the pool while it does its thing. I’m always amazed at the amount of fine sand/dirt it removes. One suggestion for future models would be a swivel where the power cord is attached to the machine to make rolling the cord easier. Bottom line…can’t imagine being without it!

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  13. Tom

    5 out of 5

    Tom

    I have owned my active20 for 1 season.what a time saver and my pool looks great

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  14. Matt

    5 out of 5 Dolphin pool cleaner

    Matt

    Great machine. Just turn it on and let it go. I vacuum once a week and brush once a week. Enjoy the pool much more since I have more free time. Worth every penny.

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

×

Login

Register

Continue as a Guest

Don't have an account? Sign Up

Dolphin Active 20

Advanced Class
Model #99996203-USW

Dolphin Active 20 Pool Cleaning Robot
Cleaning CoverageFloors, Walls, Waterline
Automated Weekly TimerYes
Caddy IncludedNot Included
Weight16.5 lbs
Top
Dolphin Days are here! Get manufacturer rebates on our most popular models. Learn More×