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  • Question
    Maytronics Dolphin International Export Warning!
    Answer
    ·         1. Warning if purchased for overseas use
    ·         1.1 All Maytronics products displayed on the www.maytronicsus.com   website (Maytronics Products) are specifically designed and modified to comply with North American laws and standards.
    ·         1.2 Given that the laws and standards that apply to goods and services can vary quite significantly in different jurisdictions, Maytronics US has ensured that all necessary modifications have been made to the Maytronics Products such that they meet North America’s strict product and safety standards.
    ·         1.3 If you have purchased for export any product with a ‘Maytronics’ brand or similar to any of the Maytronics products displayed on www.maytronicsus.com for a country outside North America,  please be aware that that product is not supplied by Maytronics US and may not comply with other countries laws and standards. This may also affect the validity of any product liability insurances you may have in place.
    ·         1.4 If that is the case, Maytronics US has no obligation to honor any warranty or to repair or replace your product for free.
    ·         2. Liability
    ·         2.1 To the maximum extent permitted by law, we (MaytronicsUS) are not liable for any loss, damage, cost, expense or liability (whether direct, indirect, consequential, exemplary, special, punitive or otherwise) however caused, suffered by any person (including you) in connection with the purchase, manufacture or exportation of Maytronics-branded products to jurisdictions outside North America (whether in relation to supply, installation, operation, failure, use or misuse or otherwise).
  • Question
    What is the purpose of the floats on the handle of the cleaner?
    Answer
    The floats are on the arm of the Dolphin. The floats are used to assist the buoyancy of the cleaner when turning on the bottom of the pool and scrubbing the waterline. To adjust the buoyancy, slide the float out on one side of the Dolphin. If the cleaner continues to have issues turning or scrubbing the waterline, pull the opposite float outward as well.
  • Question
    Can you use Dolphin cleaners in hot tubs or ponds, etc.?
    Answer
    No, the Dolphin is not designed to clean hot tubs or ponds.
  • Question
    Can you leave the power supply out in the weather?
    Answer
    The power supply is water resistant but not waterproof. Please cover the power supply if inclement weather approaches. Do not leave the power supply in standing water. Do not allow the power supply to be submerged in the pool.
  • Question
    Can I leave the power supply unit outside in the elements?
    Answer
    The power supply unit is an electrical device which must be protected from the elements. When in use the unit needs to remain dry. Do not submerge the power supply unit in water as this will damage the internal components.

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