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12 Months Limited
Internet Only Model

Dolphin Escape

Performance Class: Above Ground

Building on years of innovation, the Maytronics Dolphin Escape combines a long list of class-leading features with advanced engineering to create the most capable above ground pool cleaner available.

FAQ

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  • Question
    Maytronics Dolphin International Export Warning!
    Answer
    ·         1. Warning if purchased for overseas use
    ·         1.1 All Maytronics products displayed on the www.maytronicsus.com   website (Maytronics Products) are specifically designed and modified to comply with North American laws and standards.
    ·         1.2 Given that the laws and standards that apply to goods and services can vary quite significantly in different jurisdictions, Maytronics US has ensured that all necessary modifications have been made to the Maytronics Products such that they meet North America’s strict product and safety standards.
    ·         1.3 If you have purchased for export any product with a ‘Maytronics’ brand or similar to any of the Maytronics products displayed on www.maytronicsus.com for a country outside North America,  please be aware that that product is not supplied by Maytronics US and may not comply with other countries laws and standards. This may also affect the validity of any product liability insurances you may have in place.
    ·         1.4 If that is the case, Maytronics US has no obligation to honor any warranty or to repair or replace your product for free.
    ·         2. Liability
    ·         2.1 To the maximum extent permitted by law, we (MaytronicsUS) are not liable for any loss, damage, cost, expense or liability (whether direct, indirect, consequential, exemplary, special, punitive or otherwise) however caused, suffered by any person (including you) in connection with the purchase, manufacture or exportation of Maytronics-branded products to jurisdictions outside North America (whether in relation to supply, installation, operation, failure, use or misuse or otherwise).
  • Question
    Why won’t this cleaner climb the walls?
    Answer
    The above ground robotic pool cleaners are designed specifically for cleaning the FLOORS ONLY.
  • Question
    What are the voltage requirements for the Dolphin power supply?
    Answer
    The Dolphin requires a standard 120v outlet for power.
  • Question
    What are the ideal operating temperatures for my Dolphin cleaner?
    Answer
    Dolphin robotic pool cleaners are best used in temperatures between 43 and 93 degrees.
  • Question
    Should I remove the Styrofoam from the motor unit?
    Answer
    No, do not remove, this is not packing material. These help the Dolphin with buoyancy within the pool.
  • Question
    My white climbing rings are dented, are they damaged?
    Answer
    No, the indentions on the rings are normal and due to the product settling during shipping. The rings will reshape once saturated with water.
  • Question
    My Dolphin is not cleaning the waterline?
    Answer
    This Dolphin is designed to climb the walls, but not up to the waterline. You may see the Dolphin perform an arch on the wall as it works its way down.
  • Question
    My Dolphin does ‘wheelies’, is this normal?
    Answer
    Yes, the Dolphin maneuvers around the pool by starting and stopping the impeller. This allows the cleaner to make precise turns, which simulates the ‘wheelie’ appearance.
  • Question
    Is there another filter option for this unit?
    Answer
    Yes, there is an Ultra Fine filter basket available. The part number is 9991460-R1.  Please contact your dealer for pricing and availability.
  • Question
    Can you use this cleaner in an in-ground pool?
    Answer
    The Dolphin robot cleaner is designed for the above ground pool application only. Please contact your dealer for models that are designed for in-ground pools.
  • Question
    Can you use Dolphin cleaners in hot tubs or ponds, etc.?
    Answer
    No, the Dolphin is not designed to clean hot tubs or ponds.
  • Question
    Can you leave the power supply out in the weather?
    Answer
    The power supply is water resistant but not waterproof. Please cover the power supply if inclement weather approaches. Do not leave the power supply in standing water. Do not allow the power supply to be submerged in the pool.
  • Question
    Can you leave the Dolphin in the Water?
    Answer
    It is safe to leave your Dolphin cleaner in the water when not in use. However, (when adding chemicals to the pool) please remove the Dolphin until the proper chlorine and PH balance are obtained.
  • Question
    Can I use my Dolphin pool cleaner with an extension cord or surge protector?
    Answer

    The Dolphin is not designed to be used with an extension cord or surge protector.

  • Question
    Can I use my Dolphin in an Infinity pool?
    Answer
    Not all Dolphins are suitable for infinity pools, please contact Maytronics directly or your local Dolphin retailer for information regarding the models that are suitable for this pool type.
  • Question
    Can I use a Dolphin pool cleaner with my fiberglass or vinyl pool surface?
    Answer
    Yes, the Dolphin is suitable to use in fiberglass or Vinyl pool surfaces.
  • Question
    Can I purchase a Dolphin pool cleaner online with warranty service?
    Answer
    Maytronics offers several pool cleaners both via brick and mortar stores and via internet dealers that include warranty rights. Please refer to the ‘Residential pools’ section of our website for our product listings.
  • Question
    Can I purchase a Dolphin pool cleaner and use it abroad?
    Answer

    Dolphin pool cleaners purchased in the United States must be operated in North America in order to retain the warranty rights. Using any Dolphin pool cleaner outside of North America (that is purchased in the US) voids the warranty service agreement.

  • Question
    Can I leave the power supply unit outside in the elements?
    Answer
    The power supply unit is an electrical device which must be protected from the elements. When in use the unit needs to remain dry. Do not submerge the power supply unit in water as this will damage the internal components.

Customer Reviews

Dolphin Escape Robotic Pool Cleaner

Based on 6 reviews

Share your thoughts!

3.67 out of 5 stars

6 reviews

Let us know what you think...

What others are saying

  1. edward

    2 out of 5 Stb

    edward

    During only its second use. It stopped working properly. It stops after a few minutes in the pool. We’ll see how maytronic responds to my issue and email. I will update this review accordingly

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  2. R. Lewis

    5 out of 5 Awesome shoulda have bought lomg before

    R. Lewis

    Cleans fantastic. 18×33 , had this since last year. Crazy amount of saved work. I have used the regular vac maybe 3 times in 2 years !! Awesome

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  3. Don Benges

    1 out of 5 Liner

    Don Benges

    I bought your cleaner but by the end of the season my liner was wrinkled up all the way around my pool at about 12” out where the back wheels are I have a new pool and liner very upset

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  4. Richard Garcia

    4 out of 5 Gets the job done

    Richard Garcia

    The robot is super, it cleans the pool in not time and picks up everything while swiping the floor but I had to give it a 4 stars because the electric or circuit box is of bad quality. It can not get wet and only lasts for 10 months. How good could a pool cleaner be if the box cannot get wet when the pool is on the open? Maytronics should build this boxes to hold rain and sun.

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  5. Mary Jane Wilkes

    5 out of 5 Best product for your money

    Mary Jane Wilkes

    I Love it, it does everything it says it does. Its easy to clean. Its light weight. It cleans the pool spotless.

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  6. JIMMIE CAMPBELL

    5 out of 5 SUPER WORKER

    JIMMIE CAMPBELL

    CLEANS MY 24 FT. ROUND POOL SPIC AND SPAN IN 90 MINUTES.

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Dolphin Escape

Performance Class: Above Ground
Model #99996153-SPL

Dolphin Escape Robotic Pool Cleaner
Cleaning CoverageFloors Only
Weekly TimerNo
Caddy IncludedNot Included
Product Weight (robot only)13.8 lbs
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