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Dolphin M500

Premium Class

2018 Maytronics Dolphin Days of Summer

$125 Rebate for Premium Cleaners

  • Promo Code: U-DDPM052018
  • Valid May 1, 2018 – July 31, 2018

Maximize your enjoyment and relax, with remote controlled setup and programs, and intervention-free cleaning of the pool floor, walls and waterline.

Dolphin M500 Feature - Active Brushing
Active Brushing

Scrubs away algae and bacteria

CleverClean Technology

Advanced scanning ensures complete pool coverage in 2.5 hours or less

Easy Clean Filtration

Remove filter cartridges to simply rinse & reload.

Lightweight Design

Easy to lift and handle – only 24 pounds

Questions & Answers

Have another question or need additional support?

Contact Support

  • Question
    What is the typical life span of a Dolphin robot?
    Answer
    The Dolphin is designed to last many seasons. However, the lifespan differs from Dolphin to Dolphin. Many different factors play a role, such as amount of use, pool chemistry, and pool surface.
  • Question
    What is the purpose of the floats on the handle of the cleaner?
    Answer
    The floats are on the arm of the Dolphin. The floats are used to assist the buoyancy of the cleaner when turning on the bottom of the pool and scrubbing the waterline. To adjust the buoyancy, slide the float out on one side of the Dolphin. If the cleaner continues to have issues turning or scrubbing the waterline, pull the opposite float outward as well.
  • Question
    What DIY repairs can I complete on my Dolphin?
    Answer
    DIY repairs should be completed by an authorized technician. Please contact your local retailer for service, Maytronics directly at 1-888-365-7446 or the support page of our website.
  • Question
    What are the voltage requirements for the Dolphin power supply?
    Answer
    The Dolphin requires a standard 120v outlet for power.
  • Question
    What are the plastic wrappers around the white foam climbing rings?
    Answer
    These are to protect the climbing rings during shipping. Please be sure to remove before the initial cycle.
  • Question
    What are the ideal operating temperatures for my Dolphin cleaner?
    Answer
    Dolphin robotic pool cleaners are best used in temperatures between 43 and 93 degrees.
  • Question
    Should I remove the Styrofoam from the motor unit?
    Answer
    No, do not remove, this is not packing material. These help the Dolphin with buoyancy within the pool.
  • Question
    My white climbing rings are dented, are they damaged?
    Answer
    No, the indentions on the rings are normal and due to the product settling during shipping. The rings will reshape once saturated with water.
  • Question
    How do I remove the Dolphin from the pool?
    Answer
    Using the floating cable, pull the robot to the edge of the pool. Grab the handle and remove the robot from the water. Do not pull the robot out of the water using the cable. Place the pool cleaner on the side of the pool to allow the water to drain.
  • Question
    How do I register my Dolphin warranty?
    Answer
    Please visit link below to register you Dolphin. https://registration.maytronics.com/
  • Question
    How can I order parts for my Dolphin?
    Answer
    You may contact any dealer that sells our brand to purchase replacement parts. If you do not have a local retailer in your area, there are internet dealers that sell the Dolphin parts as well.
  • Question
    How do I get service for My Dolphin cleaner?
    Answer
    Please contact your original dealer of purchase for warranty service. If your dealer does not offer service, please contact Maytronics toll free at 1-888-365-7446 or the support page on our website.
  • Question
    How can I get a manual for my Dolphin?
    Answer
    To view the manual for your Dolphin, please visit the link below.
    http://manuals.maytronics.com/
  • Question
    Does the Dolphin pool cleaner ‘learn’ my pool?
    Answer
    No, the Dolphin pool cleaner performs a new mapping sequence on each cleaning cycle.
  • Question
    Can my Dolphin access the MyDolphin Application via Bluetooth capability?
    Answer
    Yes, this Dolphin robotic pool cleaner has access to the MyDolphin Application. Please visit the App store via your Smart Phone and search keyword Maytronics. Download the App from the App store, launch the app and follow the prompts. Compatibility: Android version 4.3 or later; Apple iPhone 4S or higher/ starting at version 6.0 operating system. Requires connection with 3G/4G network with a minimum of 60% signal strength. Bluetooth feature must be enabled on the phone.
  • Question
    Is my Dolphin "remote controllable"?
    Answer
    Yes, this Dolphin robotic pool cleaner has access to the Manual Drive (joystick) via the MyDolphin Application. Please visit the App store via your Smart Phone and search keyword Maytronics. Download the App from the App store, launch the app and follow the prompts. Compatibility: Android version 4.3 or later; Apple iPhone 4S or higher/ starting at version 6.0 operating system. Requires connection with 3G/4G network with a minimum of 60% signal strength. Bluetooth feature must be enabled on the phone.
  • Question
    Does my Dolphin have Bluetooth Capability?
    Answer
    Yes, this Dolphin robotic pool cleaner has Bluetooth capability.
  • Question
    Can you use this cleaner in an in-ground pool?
    Answer
    Yes. The this Dolphin robotic pool cleaner is designed for the in-ground pool application.
  • Question
    Can you use Dolphin cleaners in hot tubs or ponds, etc.?
    Answer
    No, the Dolphin is not designed to clean hot tubs or ponds.
  • Question
    Can you leave the power supply out in the weather?
    Answer
    The power supply is water resistant but not waterproof. Please cover the power supply if inclement weather approaches. Do not leave the power supply in standing water. Do not allow the power supply to be submerged in the pool.
  • Question
    Can you leave the Dolphin in the Water?
    Answer
    It is safe to leave your Dolphin cleaner in the water when not in use. However, (when adding chemicals to the pool) please remove the Dolphin until the proper chlorine and PH balance are obtained.
  • Question
    Can I use my Dolphin pool cleaner with an extension cord or surge protector?
    Answer

    The Dolphin is not designed to be used with an extension cord. There are many different types of extension cords and we do not recommend using one. However, it is safe to use a surge protector with the Dolphin. This will help protect the Dolphin from surges in power such as thunderstorms.

  • Question
    Can I use my Dolphin in an Infinity pool?
    Answer
    Not all Dolphins are suitable for infinity pools, please contact Maytronics directly or your local Dolphin retailer for information regarding the models that are suitable for this pool type.
  • Question
    Can I use a Dolphin pool cleaner with my fiberglass or vinyl pool surface?
    Answer
    Yes, the Dolphin is suitable to use in fiberglass or Vinyl pool surfaces.
  • Question
    Can I purchase a Dolphin pool cleaner online with warranty service?
    Answer
    Maytronics offers several pool cleaners both via brick and mortar stores and via internet dealers that include warranty rights. Please refer to the ‘Residential pools’ section of our website for our product listings.
  • Question
    Can I purchase a Dolphin pool cleaner and use it abroad?
    Answer

    Dolphin pool cleaners purchased in the United States must be operated in North America in order to retain the warranty rights. Using any Dolphin pool cleaner outside of North America (that is purchased in the US) voids the warranty service agreement.

  • Question
    Can I leave the power supply unit outside in the elements?
    Answer
    The power supply unit is an electrical device which must be protected from the elements. When in use the unit needs to remain dry. Do not submerge the power supply unit in water as this will damage the internal components.
  • Question
    Are Dolphin pool cleaners safe to use when I'm swimming in my pool?
    Answer
    Dolphin pool cleaners are safe to use for the general public, however, (for safety precautions) we do not recommend swimming while the cleaner is in use. We also do not recommend leaving the cleaner in the pool for long extended periods of time.*

     

    *Please note the pool cleaner may stay in the water when using features such as the weekly timer for automating cleaning when you are away from your home.

Customer Reviews

Dolphin M500 Robotic Pool Cleaner

Based on 26 reviews

Share your thoughts!

4.88 out of 5 stars

26 reviews

Let us know what you think...

What others are saying

  1. jay

    5 out of 5 easy

    jay

    Just the best thing I have got for cleaning and making pool ownership easy.

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  2. Steven B

    5 out of 5 We love Flow

    Steven B

    We named her Flow because she is amazing and does a great job. No more hassles with vacuum hoses. Thanks Flow

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    • Maytronics US

      Maytronics US

      Hi Steven,
      We are so glad that your Maytronics Dolphin M500 also known as “Flow,” is meeting your needs and expectations. Have a happy pool season!

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  3. KEVIN J BEETHOVEN

    5 out of 5 Dolphin M500

    KEVIN J BEETHOVEN

    Absolutely the most efficient pool cleaner I’ve ever used. Easy to use, easy to clean and does a remarkable job cleaning and keeping the pool sparkling clean.

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    • Maytronics US

      Maytronics US

      Kevin,
      Thank you for being a Maytronics Dolphin customer. We are glad to hear that the M500 has meet and even exceeded your needs and expectations. Happy pool season!

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  4. Dwayne Brucke

    5 out of 5 Great investment

    Dwayne Brucke

    This is a great investment for a pool owner. I would highly recommend.

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  5. Jim Wilson

    5 out of 5 I thought my pool was clean

    Jim Wilson

    Ever since I started using the Dolphin M500 I am amazed at how much better it cleans than my old pressure side/booster pump cleaner. The pool looks perfectly clean but the M500 filters catch stuff that you can’t see with the naked eye. It is almost disgusting what it manages to find. And to think, I was swimming in that before I started using the M500. Filter cleaning is hassle free and this thing uses much less electricity than a booster pump. I will never go back to a pressure side cleaner again.

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  6. Nathan Lanzilotta

    5 out of 5 Don’t have to clean the pool again

    Nathan Lanzilotta

    Great works every time and does a great job

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  7. Melinda

    5 out of 5 Amazing!!

    Melinda

    I have had my Dolphin 500 for over 3 years. It still performs and exceeds my expectations each season. Simple to operate and maintain. Drop her in, run cycle, rinse filters and Done! Carolina sunshine is strong and harsh so i shield the electronic control with patio umbrella while operating. Excellent investment and time saver.

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  8. Rhonda King

    5 out of 5 Dolphin M500

    Rhonda King

    This is the GREATEST invention for pool cleaning. I am handicapped and the Dolphin M500 helps me keep the pool clean for my grandchildren’s pleasure. Love having the remote to bring it closer to me when I need to take it out or it needs cleaned. Very easy to clean. Do wish it had an easier way to get it out of the water, since I can’t bend down to grab the handle. Definitely worth every penny it cost. Would highly recommend.

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  9. Fred Wessels

    5 out of 5 M500 Just Awesome

    Fred Wessels

    We have now used our M500 for 3yrs. We had another brand prior to the M500. The 500 just outperforms to a highest level. It has been trouble free other than a few of the rubber scrubbing cleats are falling off. Just replacing the filters this year. It has scratched off the color pattern of our liner in both deep end corners but not sure this is not a liner issue. Would buy a Maytronics device again.

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    • Maytronics US

      Maytronics US

      Hi Fred,
      We are happy to hear that you are enjoying your Maytronics Dolphin M500 Cleaner. Thank you for being a loyal customer. Happy pool season!

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  10. WVH

    5 out of 5 The GOAT - Greatest Of All Time!

    WVH

    We’ve had many pool bottom cleaners since 1992. The M500 is by far the best of all of them.

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    • Maytronics US

      Maytronics US

      We are so happy that you are happy! Enjoy this upcoming pool season!

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  11. Scott Braun

    4 out of 5 Great device!!

    Scott Braun

    I love the M500, had it about 2 years now, best money we spent on pool stuff hands down! Does a great job, does full coverage on our pool (excluding stairs and sun deck, but never figured it could do that) I would easily give it 5 stars other than the remote doesn’t really seem to change its cleaning parameters as it claims so I don’t use it.. instructions are not so good on remote either.
    But all in all the Dolphin M500 is a great addition, If I had it to do over might have gotten the M400 instead.

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  12. RJR

    5 out of 5 Buy one for your pool

    RJR

    I am going into my third season with the M500. I does a great job of cleaning the pool including the walls. Filters are easy to clean and traps small debris. The extra set of mesh filters are great when pick up leaves etc. after opening the pool or before closing (especially when living in New England). Also, the new swivel cord does not tangle in the pool.

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  13. tony leonardi

    5 out of 5

    tony leonardi

    This product exceeded my expectations. In the Fall, I put the bag in, and the leaves that fall to the bottom of the pool are picked up. It cleans the bottom, the sides and scrubs the water line. I no longer put a cover over my pool, as I do not need to worry about debris….The Dolphin does the clean-up work quickly and easily. I recommend this product to anyone who is shopping for a reliable, efficient and high performance pool cleaner.

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  14. Beth Valerian

    5 out of 5 Pays for itself!

    Beth Valerian

    This is my second Dolphin in 10 years. It gets plenty of use and pays for itself in one season! Easy to use and reliable.

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  15. Howard

    5 out of 5 Great Vacuum

    Howard

    I’ve had this for most of a year and am very satisfied. It does a great job of collecting all the debris, including the visible stuff, plus fine dirt that you can’t see looking at the pool. I leave the fine filter on all the time. I never use the vacuum hose anymore. Cleaning the filters is fairly easy and takes only a few minutes. I’m fairly small and the unit is heavy to lift In and out of the pool, but manageable. So far no problems and worth the cost.

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  16. J k Foy

    5 out of 5 Best darn pool cleaner on market

    J k Foy

    This product is reliable, durable , and simply gets the job done . It cleans the walls perfectly and the bottom spotlessly. Easy to change/clean filters, only drawback is that it is slightly heavy when removing from pool, otherwise it lives up to its reputation as a real workhorse that keeps your pool pristine. I would certainly recommend this product as I have used it for three seasons now with zero problems.

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  17. DavidC

    4 out of 5 M500

    DavidC

    Picks up fine silt and works best with plastic mesh filters. They rip over time, so being gentle with them when removing / installing is important.

    Suction is good and reliability is high it seems with this unit. I REALLY wish it would climb in and out of the pool by itself. That would be a fantastic addition to this cleaner. I’m sure most people probably leave it connected and in the pool all the time. Leaving cleaner on an automatic cleaning schedule would be a HUGE help and having a WiFi connected app to notify when it’s filters are full would be fantastic.

    Cord gets a little wrapped up around itself, swivel on it helps immensely tho! Do I need to lubricate swivel over time?

    Sugar maple seed pods (brown spiky balls) get caught in tracks and can jam mechanism and filter slits.

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  18. Lynn Burkhart

    4 out of 5 3 yrs of use

    Lynn Burkhart

    Excellent cleaning first and 2nd year. Remote worked well. 3rd year less able to clean and remote not working well. Perhaps it needs a tune up. Maybe dealer can do it.?

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  19. Patti Beck

    5 out of 5 Great pool cleaner

    Patti Beck

    It’s nice to just plop this machine in the pool and let it do it’s job!

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  20. Michael Foley

    5 out of 5 Excellent Product

    Michael Foley

    This is by far and away the best pool cleaner I have ever owned. It cleans all the debris, leaves and dirt that can blow into a pool. Especially given the Santa Ana winds we can get here during our winters.

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  21. Phil

    5 out of 5 You get what you pay for.

    Phil

    My pool is 20×40 liner that’s 9′ at the deep end. I started out with a Spirit Dolphin 13 years ago. I loved it but had to replace it around year 8. I went to a Hayward model. The Hayward is what my pool guy recommened, but I came to assume he got his for free from Hayward after using so much Hayward equipment on his customers’ pools. But the Hayward robot was was horrible; the roller washers kept coming off, and the roller treads and drive belts wore out after only 1 or 2 seasons, the suction was nowhere near comparible to the Dolphin and so it couldn’t climb the walls, and the instructions made it very clear that you shouldn’t leave it in water for more than a few cleaning cycles. The New Dolphin M500 has far better suction, climbs walls up to the surface, the rollers are more robust, and it can be left under water for days if not weeks with no worry of water leaks. The M500’s software is better at covering the entire area; the Hayward was always very spotty and seemed to stay in the deep end most of the time. The M500 costs more than the others, but it’s well worth the price if that’s what it takes to actually get the job done without requiring high maintenance and compromise. With pool equipment, you get what you pay for. The M500 is a class act.

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  22. Ellis

    5 out of 5 Excellent device

    Ellis

    I bought last season and found that It fully replaced manually vacuuming the pool. It’s runs quietly and the remote comes in handy for spot cleaning.

    I couldn’t find documentation regarding leaving the Dolphin in the pool for several days, even though there is a timer. Maybe I shouldn’t be, but I’m just worried about possible water damage.

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  23. Joseph castellano

    5 out of 5 My Dolphin

    Joseph castellano

    Cleans great. Loads of features. Didn’t expect a problem within the first couple of months but did have a problem. The robot would move a few feet then shut down. After calling the local service provider and trying a few suggested fixes, I took it back. They tried a few tests and asked me to pick it up and see if it was fixed. No luck so I took it back. They then contacted Maytronics and it needed a new motor which was sent to the store where it was installed. It has been working fine for the last few months but I still am a bit anxious. We will see???

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  24. Phillip Mosby

    5 out of 5 Love my Dolphin

    Phillip Mosby

    Efficient easy to use and always leaves the pool clean.

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  25. Greg Stone

    5 out of 5 This robot is fantastic

    Greg Stone

    Had my Dolphin in the pool within an hour of purchase. It replaced a high end pressure side cleaner from a major builder. I was shocked at how much better the Dolphin cleaned the pool and found watching it the best entertainment of the evening. Called the pool store and told them they should double the price. It is that good. Thanks for a great cleaner that exceeded my already high expectations.

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    • Maytronics US

      Maytronics US

      Hello Greg,
      We are happy that you are happy. Our goal is to provide every Maytronics customer with an exceptional experience. If we can meet that expectation, then it allows customers like you to save on energy cost and have more time to enjoy your pool. Thanks so much for being a valued Maytronics customer. Have a happy pool season!

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  26. Bill Boyd

    5 out of 5 Dolphin M500 Best Decision to buy ever

    Bill Boyd

    My wife persuaded me, following in-depth research, to purchase the Dolphin M500. Fascinating to watch it operate in the pool, the remote control was an option we are thankful we chose to include in the purchase.
    Accolades to your Maytronics design/engineering team. The only added feature I wish the M500 had would be a flip down cover to shield the operating screen from the sun. It is recommended we protect that area which necessitates covering it with a lounge cushion or BBQ cover while the M500 is in operating cleaning our salt water pool. Great design … excellent choice. Would highly recommend it … money well spent!
    Very Happy Customer – Bill (Kingston ON Canada)

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Dolphin M500

Premium Class
Model #9991089-USBLE

Dolphin M500 Robotic Pool Cleaner
Cleaning CoverageFloors, Walls, Waterline
Automated Weekly TimerYes
Caddy IncludedIncluded
Weight24 lbs
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