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  • Question
    Maytronics Dolphin International Export Warning!
    Answer
    ·         1. Warning if purchased for overseas use
    ·         1.1 All Maytronics products displayed on the www.maytronicsus.com   website (Maytronics Products) are specifically designed and modified to comply with North American laws and standards.
    ·         1.2 Given that the laws and standards that apply to goods and services can vary quite significantly in different jurisdictions, Maytronics US has ensured that all necessary modifications have been made to the Maytronics Products such that they meet North America’s strict product and safety standards.
    ·         1.3 If you have purchased for export any product with a ‘Maytronics’ brand or similar to any of the Maytronics products displayed on www.maytronicsus.com for a country outside North America,  please be aware that that product is not supplied by Maytronics US and may not comply with other countries laws and standards. This may also affect the validity of any product liability insurances you may have in place.
    ·         1.4 If that is the case, Maytronics US has no obligation to honor any warranty or to repair or replace your product for free.
    ·         2. Liability
    ·         2.1 To the maximum extent permitted by law, we (MaytronicsUS) are not liable for any loss, damage, cost, expense or liability (whether direct, indirect, consequential, exemplary, special, punitive or otherwise) however caused, suffered by any person (including you) in connection with the purchase, manufacture or exportation of Maytronics-branded products to jurisdictions outside North America (whether in relation to supply, installation, operation, failure, use or misuse or otherwise).
  • Question
    What are the voltage requirements for the Dolphin power supply?
    Answer
    The Dolphin requires a standard 120v outlet for power.
  • Question
    What are the ideal operating temperatures for my Dolphin cleaner?
    Answer
    Dolphin robotic pool cleaners are best used in temperatures between 43 and 93 degrees.
  • Question
    Should I remove the Styrofoam from the motor unit?
    Answer
    No, do not remove, this is not packing material. These help the Dolphin with buoyancy within the pool.
  • Question
    My white climbing rings are dented, are they damaged?
    Answer
    No, the indentions on the rings are normal and due to the product settling during shipping. The rings will reshape once saturated with water.
  • Question
    Can you use this cleaner in an in-ground pool?
    Answer
    Yes. The this Dolphin robotic pool cleaner is designed for the in-ground pool application.
  • Question
    Can you use Dolphin cleaners in hot tubs or ponds, etc.?
    Answer
    No, the Dolphin is not designed to clean hot tubs or ponds.
  • Question
    Can you leave the power supply out in the weather?
    Answer
    The power supply is water resistant but not waterproof. Please cover the power supply if inclement weather approaches. Do not leave the power supply in standing water. Do not allow the power supply to be submerged in the pool.
  • Question
    Can you leave the Dolphin in the Water?
    Answer
    It is safe to leave your Dolphin cleaner in the water when not in use. However, (when adding chemicals to the pool) please remove the Dolphin until the proper chlorine and PH balance are obtained.
  • Question
    Can I use my Dolphin pool cleaner with an extension cord or surge protector?
    Answer

    The Dolphin is not designed to be used with an extension cord or surge protector.

  • Question
    Can I use my Dolphin in an Infinity pool?
    Answer
    Not all Dolphins are suitable for infinity pools, please contact Maytronics directly or your local Dolphin retailer for information regarding the models that are suitable for this pool type.
  • Question
    Can I use a Dolphin pool cleaner with my fiberglass or vinyl pool surface?
    Answer
    Yes, the Dolphin is suitable to use in fiberglass or Vinyl pool surfaces.
  • Question
    Can I purchase a Dolphin pool cleaner online with warranty service?
    Answer
    Maytronics offers several pool cleaners both via brick and mortar stores and via internet dealers that include warranty rights. Please refer to the ‘Residential pools’ section of our website for our product listings.
  • Question
    Can I purchase a Dolphin pool cleaner and use it abroad?
    Answer

    Dolphin pool cleaners purchased in the United States must be operated in North America in order to retain the warranty rights. Using any Dolphin pool cleaner outside of North America (that is purchased in the US) voids the warranty service agreement.

  • Question
    Can I leave the power supply unit outside in the elements?
    Answer
    The power supply unit is an electrical device which must be protected from the elements. When in use the unit needs to remain dry. Do not submerge the power supply unit in water as this will damage the internal components.

Customer Reviews

Dolphin Premier Robotic Pool Cleaner

Based on 29 reviews

Share your thoughts!

4.24 out of 5 stars

29 reviews

Let us know what you think...

What others are saying

  1. Glenn

    2 out of 5 Alot of money to break in less than a year

    Glenn

    When spending this kind of money on a piece of equipment I fully expect more thank 9 months of the product working.
    Also lack of response to help troubleshooting the issue.
    My time is limited so getting some answers would be of great help, not sure why there is an email address for help if I cannot get anything more than an automated response. This is very frustrating.

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  2. 2M PWR

    5 out of 5 Worry Free!

    2M PWR

    Had done plenty of research.
    Googled-video on it and found a customer who thoroughly did a demo on the dolphin.
    I purchased it last year 2017 and it’s worth every penny!
    Ease of use, completely cleans in all ways.
    Worry Free!

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  3. John

    4 out of 5 Great for Midwest leaves

    John

    Skims the bottom of the pool pretty good and easy to take the filter/cloth bag out and clean. Pretty basic cleaner, looks well made.

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  4. Vincent Mennecke

    5 out of 5 Dolphin premier cleaner

    Vincent Mennecke

    The dolphin Premier is a great robot put it in set it 3 hours later your pool is clean very easy to operate

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  5. Bob Severson

    5 out of 5 Works Great in My Fiberglass Pool

    Bob Severson

    I have not used my vacuum hose since I purchased this cleaner. I just drop in the pool and let it go. Clean the filters when it is done. My pool filter lasts longer and requires less frequent cleaning since I purchased my Dolphin. It was a worthwhile investment.

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  6. Ciro John Talento

    4 out of 5

    Ciro John Talento

    Good product, the only con I have is it take longer then expected to clean my pool

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  7. Joe Duncan

    5 out of 5 Performs better than expected

    Joe Duncan

    After using this product for about 9 months in a Texas pool which has leaves, dust, and hot sun for algae buildup, this cleaner has done an excellent job of keeping the pool in top condition. Additionally it does a much more complete job than I could do previously. Expensive, but well worth the investment.

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  8. Phill Sheffield

    5 out of 5 Great Sweeper-cleaner

    Phill Sheffield

    This makes owning a pool so much easier. Put it in and let it do it’s work. 15 minutes cleanup and you’re done.

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  9. Sherry Childress

    5 out of 5 Love My Dolphin

    Sherry Childress

    I keep my pool open year round–there’s nothing more depressing than a covered pool. Maintenance has never been easier–even in “leaf” season. I’m going on my third year with the dolphin premier. “Max” keeps the pool spotless clean and the water sparkling. I love my dolphin!!

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  10. Patty

    5 out of 5 Excellent Purchase

    Patty

    After doing my research on the various types of cleaners decided to purchase the Dolphin Premier. Was skeptical as I had heard the Dolphin computers typically failed easier than other brands. Have used my Dolphin Premier 2-3 times a week and love it. Makes having the pool so much nicer not having to drag out the old hose and spend over an hour cleaning. Changing the different type of filters is a breeze along with cleaning the filters. Definitely worth my money in the time it saves me from cleaning the pool every week.

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  11. Paul Isacsson

    5 out of 5 Happy I bought the DolphinClassic 5 Robotic Pool Cleaner

    Paul Isacsson

    I purchased my Dolphin on the internet last summer. Prior to purchasing I researched it as much as possible on the internet. Reviews were quite convincing. I have not used it since last September when I closed my pool. However, I used it frequently when it arrived and was very pleased with the results. In the 3 hour operation it did a terrific job and I was very impressed with its ability to climb up the sides of the pool and clean. The Dolphin came with the two screen filters and the bag filter. Being in the Northeast with perhaps more airborne debris than more Southern and Western areas, I found the cloth bag as the most efficient and effective way of cleaning my pool. It takes about 15 minutes to make it clean again which is a fair trade off for me. Also I had occasion to call customer service wit an operation question and was pleased with the response.
    In summary, to date I am very satisfied with my Dolphin

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  12. elrod

    5 out of 5 Just amazing

    elrod

    I have owned my current 18×36 in ground pool for over 20 years. This new device saves me time and money AND labor. it works near flawless and keeps my pool cleaner than I have ever been able to maintain it. 10 minutes set time – 15 minutes clean up. Forget the remote – not worth the effort. Thinking back to all the years without this device – wow- I sure wasted manpower and energy- not to mention money on chemicals, etc I no longer need to maintain. Sure, its an investment – but worth every penny in my book. This will be my third season with it and we get along just fine.

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  13. Bonnie Barker

    5 out of 5 Wonderful pool cleaner

    Bonnie Barker

    Rickie, our pool robot, is fantastic. He works for hours at a time and is so quiet. We are in Arizona on a golf course so we get grass, tiny mesquite leaves, calcium flakes from hard water and when the monsoons come, all kinds of debris. Rickie takes care of it all. It’s amazing what you find in the filter bag. So glad I’m not swimming in that stuff any more. We love our robot.

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  14. Jeff Parrett

    4 out of 5 Tremendous Time Saver

    Jeff Parrett

    I purchased this for my Texas pool last Summer. I keep my pool open all year and have different challenges throughout the year – Leaves in the Fall, pollen and Oak tassels in the Spring and Algae in the Summer. I really like the different filter media. The cleaner works great and really saves alot of my time (well worth the price in time saved). My only complaint is that the leaf bag is a little difficult to get on and I have concerns about the durability of the metal wire (connected to plastic) that you stretch the bag over. Also, the filter light seems sensitive when I change the filter media. Overall, a great cleaner that saves lots of time to enjoy, not clean, the pool.

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  15. Terry

    5 out of 5 My dolphin premier

    Terry

    We love ours we have never cleaned the old way. It’s so easy and takes just a couple minutes to start.
    Year three and no problems at all.

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  16. Tim

    5 out of 5 Awesome robot

    Tim

    3yrs and no problems.. awesome cleaner

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  17. Debbie

    3 out of 5 Not great

    Debbie

    It tends to stay at the deep end of the pool and not go to the shallow end to clean. Very heavy to lift in and out of pool.

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  18. Laurie

    5 out of 5 Love this, my pool is so clean.

    Laurie

    I absolutely love this product. I have had it for about a year now. I use the flat filters in the summer and switch to the leaf bag in Fall through Spring. The leaf bag holds a ton so I only have to empty it every day or so instead of a few times a day as I did with my polaris. In Spring, not only did it pick up all the seed droppings; but it picked up all of the pollen. My pool has never been cleaner and with little effort on my part. Thank you for such a great product.

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  19. Dan

    5 out of 5 Great machine!

    Dan

    It’s a solid pool cleaner. We’ve gone through half a dozen other pool cleaners over the last 15 years and this is by far the best one we’ve had. It does a great job keeping our pool clean and it’s easy to maintain.

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  20. Kelly Houlihan

    5 out of 5 Super Clean

    Kelly Houlihan

    This is a great pool cleaner. It does a fabulous job and is easy to clean.

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  21. William Farris

    5 out of 5 Great pool cleaner!!!

    William Farris

    This is our 2nd pool cleaner. The first one was a less expensive model and we had it for 7 years and we were extremely happy with it so we bought a better version with two different filter systems. It does an even better job than the first one. The remote makes it even more handy. It is a great advantage to be able to leave it in the pool and set the timer and it cleans in cycles, which keeps the pool clean. Other than skimming leaves out of the top, it keeps my pool clean.

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  22. Raymond Hammonds

    3 out of 5 Not good coverage

    Raymond Hammonds

    Not happy with the product as it rarely covers the entire pool. I have to run it 2-3 times to get partial coverage.

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  23. Willie Murrell

    5 out of 5

    Willie Murrell

    Have owned the Dolphin Premier for one full season. Absolutely love it. Make sure to get the cart caddy makes handling easy.

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  24. Gus

    5 out of 5 Should've bought it sooner!

    Gus

    Works great. Simple operation.
    1) Drop in pool.
    2) Let it do its thing.
    3) Take out and clean filter.
    Repeat.
    P.S. Get the Caddy!!!

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  25. T. Haddad

    2 out of 5 Poor service after the sale

    T. Haddad

    While I am initially pleased with the cleaner, it didn’t / doesn’t seem to respond to the Programming… I called service department and sent it in for repair at my expense. Along with the remote, I wrote a detailed note as to what the issue was. Having to manually each day go turn it on, it would not allow nor respond to ANY programming commands on the power supply. Promptly received the cleaner back, minus the enclosed remote. No explanation as to what was done, cleaner still had dry leaves in it, (which made me wonder IF anything was done. Tried discussing with the service department over the phone, and got no answers except an attitude from the employee.
    Dropped it in the pool, same problem… power control will NOT respond to any of the programming buttons, and it will NOT run on a program….
    Service department could be a little more customer friendly, and explanatory in what they supposedly did…
    still have an expensive product that will not run on a program….
    highly disappointed and dissatisfied.
    Service after sale leaves me to rate only a 2 star!

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  26. Jim brod

    1 out of 5 No instructions if manual lost

    Jim brod

    Used leaf bag for first time. Emptied it. Reinstalled it. Now unit floats on top and will not operate. Searching for manual will only get you a nice looking woman walking around

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  27. Butch Daniel

    5 out of 5 As advertised or better

    Butch Daniel

    This is far much better than the standard pool vacuum that goes through your pump and filter.

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  28. Jeff Heinen, Maineville OH

    1 out of 5 Not a happy camper with Dolphin Premier

    Jeff Heinen, Maineville OH

    Had to rework manufacturing/molding problems with the flimsy cart so I could get it assembled. Vacuum spends more time on pool walls than on bottom where most of the debris occurs. That’s why it takes 8 hours to do what should be a 3 hour cleaning job. Bag takes 25 minutes to hose off because it wasn’t designed for cleaning: too many nooks and crannies which collect fine debris. If this was a surgical patch, the patient would die from sepsis! Maytronics didn’t design it and sew it to make it easy for the user. Very disappointed. Had this for two painful years.

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  29. william Elkins

    4 out of 5 Dolphin Premier

    william Elkins

    The best pool sweep I have owned. Does an outstanding job. The only complaint is the red light stays on even when its clean and the leaf bag doesnt work.

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Dolphin Premier

Advanced Class
Model #99996339-SPL

Dolphin Premier Robotic Pool Cleaner
Cleaning CoverageFloors, Walls, Waterline
Automated Weekly TimerYes
Caddy IncludedNot Included
Product Weight (robot only)22 lbs
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