Your Location: (Change)

×
2 Year Limited
Internet Only Model

Dolphin Quantum

Advanced Class

The Maytronics Dolphin Quantum was designed to combine optimal convenience and efficiency to bring out the most in your pool while taking up the least amount of your time.

Questions & Answers

Have another question or need additional support?

Contact Support

  • Question
    What is the typical life span of a Dolphin robot?
    Answer
    The Dolphin is designed to last many seasons. However, the lifespan differs from Dolphin to Dolphin. Many different factors play a role, such as amount of use, pool chemistry, and pool surface.
  • Question
    What DIY repairs can I complete on my Dolphin?
    Answer
    DIY repairs should be completed by an authorized technician. Please contact your local retailer for service, Maytronics directly at 1-888-365-7446 or the support page of our website.
  • Question
    What are the voltage requirements for the Dolphin power supply?
    Answer
    The Dolphin requires a standard 120v outlet for power.
  • Question
    What are the plastic wrappers around the white foam climbing rings?
    Answer
    These are to protect the climbing rings during shipping. Please be sure to remove before the initial cycle.
  • Question
    What are the ideal operating temperatures for my Dolphin cleaner?
    Answer
    Dolphin robotic pool cleaners are best used in temperatures between 43 and 93 degrees.
  • Question
    Should I remove the Styrofoam from the motor unit?
    Answer
    No, do not remove, this is not packing material. These help the Dolphin with buoyancy within the pool.
  • Question
    My white climbing rings are dented, are they damaged?
    Answer
    No, the indentions on the rings are normal and due to the product settling during shipping. The rings will reshape once saturated with water.
  • Question
    How do I remove the Dolphin from the pool?
    Answer
    Using the floating cable, pull the robot to the edge of the pool. Grab the handle and remove the robot from the water. Do not pull the robot out of the water using the cable. Place the pool cleaner on the side of the pool to allow the water to drain.
  • Question
    How do I register my Dolphin warranty?
    Answer
    Please visit link below to register you Dolphin. https://registration.maytronics.com/
  • Question
    How can I order parts for my Dolphin?
    Answer
    You may contact any dealer that sells our brand to purchase replacement parts. If you do not have a local retailer in your area, there are internet dealers that sell the Dolphin parts as well.
  • Question
    How do I get service for My Dolphin cleaner?
    Answer
    Please contact your original dealer of purchase for warranty service. If your dealer does not offer service, please contact Maytronics toll free at 1-888-365-7446 or the support page on our website.
  • Question
    How can I get a manual for my Dolphin?
    Answer
    To view the manual for your Dolphin, please visit the link below.
    http://manuals.maytronics.com/
  • Question
    Does the Dolphin pool cleaner ‘learn’ my pool?
    Answer
    No, the Dolphin pool cleaner performs a new mapping sequence on each cleaning cycle.
  • Question
    Does my Dolphin have Bluetooth Capability?
    Answer
    Yes, this Dolphin robotic pool cleaner has Bluetooth capability.
  • Question
    Can you use this cleaner in an in-ground pool?
    Answer
    Yes. The this Dolphin robotic pool cleaner is designed for the in-ground pool application.
  • Question
    Can you use Dolphin cleaners in hot tubs or ponds, etc.?
    Answer
    No, the Dolphin is not designed to clean hot tubs or ponds.
  • Question
    Can you leave the power supply out in the weather?
    Answer
    The power supply is water resistant but not waterproof. Please cover the power supply if inclement weather approaches. Do not leave the power supply in standing water. Do not allow the power supply to be submerged in the pool.
  • Question
    Can you leave the Dolphin in the Water?
    Answer
    It is safe to leave your Dolphin cleaner in the water when not in use. However, (when adding chemicals to the pool) please remove the Dolphin until the proper chlorine and PH balance are obtained.
  • Question
    Can I use my Dolphin pool cleaner with an extension cord or surge protector?
    Answer

    The Dolphin is not designed to be used with an extension cord. There are many different types of extension cords and we do not recommend using one. However, it is safe to use a surge protector with the Dolphin. This will help protect the Dolphin from surges in power such as thunderstorms.

  • Question
    Can I use my Dolphin in an Infinity pool?
    Answer
    Not all Dolphins are suitable for infinity pools, please contact Maytronics directly or your local Dolphin retailer for information regarding the models that are suitable for this pool type.
  • Question
    Can I use a Dolphin pool cleaner with my fiberglass or vinyl pool surface?
    Answer
    Yes, the Dolphin is suitable to use in fiberglass or Vinyl pool surfaces.
  • Question
    Can I purchase a Dolphin pool cleaner online with warranty service?
    Answer
    Maytronics offers several pool cleaners both via brick and mortar stores and via internet dealers that include warranty rights. Please refer to the ‘Residential pools’ section of our website for our product listings.
  • Question
    Can I purchase a Dolphin pool cleaner and use it abroad?
    Answer

    Dolphin pool cleaners purchased in the United States must be operated in North America in order to retain the warranty rights. Using any Dolphin pool cleaner outside of North America (that is purchased in the US) voids the warranty service agreement.

  • Question
    Can I leave the power supply unit outside in the elements?
    Answer
    The power supply unit is an electrical device which must be protected from the elements. When in use the unit needs to remain dry. Do not submerge the power supply unit in water as this will damage the internal components.
  • Question
    Are Dolphin pool cleaners safe to use when I'm swimming in my pool?
    Answer
    Dolphin pool cleaners are safe to use for the general public, however, (for safety precautions) we do not recommend swimming while the cleaner is in use. We also do not recommend leaving the cleaner in the pool for long extended periods of time.*

     

    *Please note the pool cleaner may stay in the water when using features such as the weekly timer for automating cleaning when you are away from your home.

Customer Reviews

Dolphin Quantum Robotic Pool Cleaner

Based on 10 reviews

Share your thoughts!

4.3 out of 5 stars

11 reviews

Let us know what you think...

What others are saying

  1. ms match

    4 out of 5

    ms match

    going on 2 yrs and still performing well. replacement screens are expensive.

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  2. Miguel Abramowicz

    5 out of 5 My Dolphin Triton rocks

    Miguel Abramowicz

    From the moment I unwrapped it I knew I’d love it. What impressed me the most was the filter baskets, with its removable sides. Compared to my old Dolphin, that used a bag, the I had to empty, wash and scrub, what a laborious pain it was.
    If I had to mention a deficiency, I’d list the fact that the clean cycle is too short, perhaps there’s a longer cycle, that I’m unaware of.
    I did experience a problem with the filter panels, that started disintegrating about a year after I got, When I contacted Maytronics, they offered to replace them as a one time courtesy Kudos to them!

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  3. Catherine Giangrande

    4 out of 5 Great Little Unit but Should have a Swivel

    Catherine Giangrande

    We were able to let go of our pool guy because of purchasing this unit. It does an excellent job of getting the dirt out and the fact that it can even climb the walls is a neat feature! The only reason we gave it four stars is the cord should be on a swivel. The manufacturer explains that it doesn’t need a swivel because of the intelligence it has to “learn” your pool but the swivel should have been included. The cord is very long and it is a lot to ask of a machine to not get it tangled. The swivel would assist the unit plain and simple!

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  4. Jim Bowdren

    4 out of 5 Very good but not perfect

    Jim Bowdren

    This is a really good pool cleaner but not perfect – may miss a spot or two at times especially in corners. It seems to spend too much time on the walls and the water jets tend to blow leaves out of the way at times versus sucking them up. Very easy to clean filters which hold a lot of leaves. Just hose off the basket – no need to remove the filter plates from the basket for cleaning.

    I spread the cord out along the length of the pool deck as directed (NOT on the water) and let the unit pull the cord into the water as needed. I throw the cleaner into the pool at the midpoint. Doing this, the cord NEVER gets tangled.

    I use the fine filter set and I purchased a rough filter basket insert from Sunplay ($40) that is made for the S300i cleaner and use both together to get two levels of filtering during cleaning (same as more expensive S300i). The inner basket captures the leaves and rough debris and the fine filters capture the fine debris. Nice addition. Overall, happy with the purchase.

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  5. Tom

    4 out of 5 True time saver

    Tom

    Does an outstanding job cleaning my fiberglass pool. I put it in and let it go. This is my second Dolphin. Biggest problem is the cord tangling up.

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  6. Jack Faessler

    5 out of 5 Excellent Cleaner

    Jack Faessler

    The cleanliness of my pool has been greatly improved, and the amount of time that I must expend to maintain a clean pool has been minimized. Yours is an outstanding product: works as is demonstrated. It is in daily use here. Its ONLY detractor is the tendency for its power cord to tangle/kink with repeated use —which requires periodic manual detachment from the control unit, straightening it’s cord and reattachment. A retrofit for that would be appreciated!

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  7. Robert D Gonzalez

    2 out of 5 Work Horse with Power Cord Tangling Issues

    Robert D Gonzalez

    Cleans, brushes and vacuums the pool floors and walls as it should. The cartridge is easy to clean. As a previous owner of a dolphin M5 Supreme, the current model Dolphin Quantum really needs a major upgrade. A swivel on the power cord cable similar to the m5 supreme cord would prevent tangling as i have sent in the robot twice to have the cable replaced due to extreme tangling. If given the opportunity, i would definitely switch back to another m5 supreme in a heart beat. Not worth the hassle dealing with the cord tangling issues.

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  8. Lance Hansman

    5 out of 5 Great

    Lance Hansman

    Was the best thing you can buy for your pool. Drop in pool and watch clean. Pool in is brushed and vacuumed to perfection.

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  9. Jane Keller

    5 out of 5 Work Horse

    Jane Keller

    I absolutely love my Dolphin Quantum. It’s super easy to clean. Lighter weight than my old Dolphin. The Quantum does a great job of climbing the walls and cleaning the tile line. It cleans down to the finest particles.
    The biggest problem I have with the Quantum is that the power cord tangles all the time. I wish they had a retrofit for it. I surely would purchase it.

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

  10. Keith Sturkie

    5 out of 5

    Keith Sturkie

    i replaced a Kreepy Krawley with the Quantum. It works great. it goes on the side walls very well and above the waterline . It is very easy to use and cleanup is a breeze.

    (0) (0)

    Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

    • Maytronics US

      Maytronics US

      Keith,
      Thank you for being a valued Maytronics Dolphin customer. Our goal is to make your life as a pool owner a little easier. We work hard so that your Dolphin Quantum will help to get your pool cleaner. We want your friends, family, and you to work less and enjoy your pool more. Happy pool season!

      (0) (0)

      Something wrong with this post? Thanks for letting us know. If you can point us in the right direction...

×

Login

Register

Continue as a Guest

Don't have an account? Sign Up

Dolphin Quantum

Advanced Class
Model #999

Dolphin Quantum Robotic Pool Cleaner
Cleaning CoverageFloors, Walls, Waterline
Automated Weekly TimerYes
Caddy IncludedNot Included
Weight16.5 lbs
Top