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The Dolphin is not designed to be used with an extension cord or surge protector.
Dolphin pool cleaners purchased in the United States must be operated in North America in order to retain the warranty rights. Using any Dolphin pool cleaner outside of North America (that is purchased in the US) voids the warranty service agreement.
5 out of 5 Great bot
Kyle –
Works great with no issues. Highly recomend this product.
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5 out of 5 Cleans up after Hurricane Michael
Dale M. –
This probably exceeds the manufacturer’s warranty however after Hurricane Michael destroyed our screened pool lanai and filled the pool with metal, shingles and every type of leaf of twig imaginable, we were at a loss on how we would get the green trash filled pool clean. After pulling out the big pieces and still faced with lots of debris we took the gamble that our Dolphin Nautilus Plus would do the job. We used the spring filters and pulled the Nautilus Plus out every five minutes or so (less as it cleaned) and to our great joy, it cleaned up all of the debris in the pool. Then once we got the big stuff out we changed filters and it finished the job to a clean pool. Again, not what it was intended to do necessarily but proof that this does a great job!
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5 out of 5 Skeptical , but surprised!
Roger Kaputnik –
Very fun to watch…..that is how boring I am…..at first you wonder if it will get the algae and all the embedded dirt….wait until it is done, and you will be pleased. Very pleased with the purchase.
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Maytronics US –
Roger,
We are excited to hear that your Maytronics Dolphin Nautilus CC Plus exceeded your expectations. We strive to offer every customer an exceptional experience. Thank you for being a valued Maytronics customer. Have a happy pool season!
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5 out of 5 Cleans even the finest silt
Tony Creasman –
I bought this cleaner on the recommendation of a friend. He purchased the same model after having a new pool liner installed. After the liner was installed he pressure/power washed the deck around the pool. There was a lot of dirt, sand, and silt in the bottom of the pool. After two cycles the pool was absolutely clean, and the filters had all the dirt trapped inside. 5 minutes of cleaning with a garden hose and the filters were ready to go again. I would highly recommend this cleaner and hope to never have to manually vacuum my pool EVER again.
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5 out of 5 Couldn't be happier
Cory Bell –
I was always leery about robotic cleaners due to the higher price and how well people said they worked vs how well people would say that their suction cleaner worked just as well. Well, I’m here to tell you after owning 2 suction higher end models from Hayward and Pentair that I couldn’t be happier with my purchase. This baby way outperforms the suction cleaners I had. Plus, it gets into those areas the suction cleaners wouldn’t due to the design of my pool not being generic – it has some spots for sitting and standing that made it hard for the suction cleaners to get into. I had to brush those areas weekly and brush the walls/stairs weekly. This baby gets those areas and (I couldn’t believe it) the stairs as well. I couldn’t be happier and think it is well worth the $700. The only con I have is the requirement to pull it out of the pool after it is finished vs leaving the suction one in all the time except when swimming. This requirement is supposed to help with the life of the cleaner making it last longer. I guess time will tell how long it will last and continue to outperform.
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4 out of 5 Great cleaner!
Brandon –
This is a great pool cleaner! It has done a wonderful job keeping my pool clean and ready for swimming. Only complaint I have is that I am having a hard time finding a place to re-order the filters.
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4 out of 5 I tried to reach Maytronics help to decide on which model I need.
John M –
Well as I stated I tried to speak with a rep., but no one ever got back to me until now over a month ago. I purchased one regardless Nautilus plus, disappointed on its waterline cleaning also I have a built in tanning deck and steps which it avoids. Spent a pretty penny wish they would’ve spoke to me when I was inquiring even now no one called only sent an email.
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5 out of 5 Beyond Outstanding
Timothy Parker –
My research results were on the money! I knew it was a good product from a country that produces quality, however it performed beyond all expectations, I thought it was crawl out and clean the deck as well LoL
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5 out of 5 Fast and Easy to Use
Elizabeth Craig –
Intuitive use
Fast and Easy to Use.
Got up the diatomaceous earth on bottom of pool
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4 out of 5
Terryann –
Best purchase for pool maintenance
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4 out of 5 Fantastic Cleaning Robot- Nees a couple of improvments...
Gregg Winters –
First and foremost, this Robot will clean you pool completely and in 2 hours. Brilliant!!!
Drawbacks… Poorly designed “securing clips” to the bottom of the filter. 4 on each side of the filter to secure the bottom of it to the frame, but they are about 1/8 of an inch square, and on the “heavy dust filter” all 8 of these clips have “sheered off” during normal cleaning. Luckily, the top “s shaped” clip that secures the top of the filter are good enough to hold the filter in place even missing the bottom clips. The Display on the cleaner doesn’t actually display anything!!! Like time to end of cleaning or a quick clean feature. It just has 4 blue lights that let you set up daily, every other day, or 3 times a week cleaning, if you leave the cleaner in the pool all the time, which I don’t. I clean if after every pool cleaning. The Cleaner also has a tendency to get stuck at 45 degree angles when trying to clean stairs. I can not let it clean unattended due to this happening. After it tries to free itself off of a step at 45 degrees, I’ve frequently had to “pull it free” with a slight tug on the power chord. or it will get stuck “forever” trying to free itself, which it can’t do. Lastly wrapping the chord at the end of the cleaning on the company’s own “caddy” is difficult, because a clip you wrap the chord around at the bottom of the caddy is too short for the length of the cable, and wrapping that last “10 feet” is always a pain. All those things considered, I would buy this again in a heart beat. It does a fantastic job of cleaning every inch of your pool (Except trouble on stairs) GO BUY IT!!!!!!!!!!!!
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5 out of 5 Great Product
Addison Marks –
cleans great, my pool suction is marginal so this cleans my pool without affecting my filter and pump system
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5 out of 5 A great clean the first time
Gary James Heffner –
The first two hours nearly cleaned by in-ground, 26,000 gallon pool – only leaving a small area of the slope that was needing cleaning. I ran it a second time and all is well. It climbs my walls and even runs around the edge of the pool at times. Not great on the steps but I did not expect that. Easy to clean and easy to use. I just lowered it into the pool and plugged it in and hit the start button. First day so rating MAY chnage but I hope not.
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5 out of 5 It Really Works Good
martin lenkofsky –
I purchased the Dolphin Nautilus CC Plus last year based on other reviews. Just as advertised it works really good. Easy to set-up and easy to clean after use. It does a good job on the floor and walls but not great on the steps and can’t get every crease and corner perfectly. These spots are few and easy cleaned with a brush. Overall a great product that saves time and money. Would recommend to anyone with a pool.
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3 out of 5 Customer Service, what's that?
Andy –
So I bought this not quite two years ago, works great, this summer go to start up and nothing. Used a friends power pack and it works fine so need a warranty claim on the power pack. Email . . . Nothing. Call . . . on hold for hours. still waiting, at this rate I will just buy another power pack, but never buy another of their products again. It’s a shame because the pool cleaner works great.
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5 out of 5 The best
Luis –
Keeps pool incredibly clean
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2 out of 5 Tire keeps coming off track
Charles Morris –
As far as cleaning goes it is the best on the market. I bought late September 2018 and afte a month the tire keeps coming off of the track, very frustrating. It became more frequent as the days of cleaning the fall leaves out of the pool. I reached out to customer support about this issue and was told I would need to send to them for repairs. UGG, Fall just started and I have tons of trees in my neighborhood. Needless to say, I did not want to seed in at this time because, that is the whole reason I bought this 750.00 equipment in September, I was wanting it for fall cleanup with all of the leaves. Now it is January 2 2019 and I feel as if I am getting the runaround about sending in for repairs. I have packaged up and I am ready to ship for 4 days now. Still no shipping label from Maytronics. Very disappointing since this is about the 4th one I have owned in 18 years.
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1 out of 5 Piece of junk
Dave –
I bought this unit and right out of the box it has issues. It runs for 7-10 min and just stops. Tried 3 times and it does the same thing every time. For the few min it does run, it doesn’t seem smart enough to navigate my steps at the shallow end. It spent most of it’s short running time finding it’s way into a corner and not being able to get out of it.
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4 out of 5 Worked great until....
JOHN –
Was impressed with the cleaning of the pool until the track came off the drive. Managed to get the track back on but now it doesn’t move.
Disappointed.
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4 out of 5 Almost perfect
Advil Josey –
The product works perfectly. It’s something to see it climb up the sides and over the steps. The only issue I have is the rubber corners they have. I’m sure they are there to prevent damage to the pool and the robot when dealing with sharp angles in the pool. The problem is, I have a white surfaced pool and the little rubber parts leave scuff marks around and on the steps. I didn’t realize it until I saw a build up of the marks all around the edge of the steps. I need to find a resolution to this to continue using it on a frequent bases. I’m hoping the marks fade. If not, I will need to find a way to remove them without damaging the finish.
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5 out of 5 The Best Robot I've Ever Owned
John Haley –
After two consecutive Aquabot robots both failed in their 2nd year I decided to give the Dolphin Nautilus CC Plus a try. It was at least 30% less costly than the Aquabots, but obviously that hadn’t made them better. I’ve been totally happy with this robot… which is now in it’s 4th year of use almost every day during the summer (my pool is surrounded by trees and gets a lot of debris). It cleans extremely well and has had no problem. The filters are very easy to clean and overall I’ve saved time in almost every way using it.
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4 out of 5 Slow start, but now seems to be working fine
Michael P. Uva –
My husband and I are not completely pleased with our Maytronics (Nautilus CC Plus) Dolphin robot.
While the item seems to be working fine now, it got stuck up on our pool’s shelf seat and couldn’t get itself off.
While on its first run, the robot got stuck on the shelf for about 15 minutes while we waited to see if it would figure its situation out and correct itself. We had to pull it off the shelf and away from that end of the pool to see what it would do. It took all of another 7 minutes for it to get stuck in the same position (one side on the shelf seat and the other side leaning up against the side of the pool). It could move itself back and forth, but it just wouldn’t turn or impel itself out of that position.
Again we had to pull it off the shelf, but this time we shut it down, waited a few minutes, and started a new run. It got stuck again after about 10 minutes and we pulled it off the shelf, shut it down, waited, and started it again.
It has now made 3 successful runs of the pool without getting stuck. It has put itself up on the shelf again, but now it recognizes that it has to impel itself off the shelf after about 1 or 2 minutes.
We are very happy with how my Maytronics (Nautilus CC Plus) Dolphin robot is working so far, but we are reluctant to set it for unsupervised operation.
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5 out of 5 Simple and Effective
Charles Sternberg –
The perfect cleaning tool for any pool owner. Drop it in the water and turn it on. The machine effectively cleans all pool surfaces. We use it frequently and our pool is virtually spotless. Well worth the investment. You will wonder why you didn’t buy one sooner after the first use.
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5 out of 5 Best pool purchase
Ken –
I got this not at the beginning of the summer and it made my pool so much more enjoyable this year. Climbs wall pretty well but not perfect. It just meant that once a week I needed to brush the water line and my stairs. I always leave my bot in the water when no one is in it. Can even run it underneath my solar cover. So happy about this purchase!!!
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1 out of 5 bottom of my pool cleaners
Scott Broussard –
can’t keep algae from growing in the pool,,, and the cleaner runs everyday. I’ve reached out to Nautilus, they have yet to respond in 2 weeks.
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5 out of 5 Excellent Pool Cleaner
Steven Snider –
I built a new pool with travertine paver deck. The pool installers got a lot of sand a dirt in the pool. I put the dolphin cc plus to work on clean up the mess. It took a double run to clean up the mess because the filters were full. The pool now looks fabulous. Our pool is surrounded by cluster palm trees and a large Mango Tree. The dolphin cleans all the leaves and actually helps reduce my chemical usage. A pool cleaning company vacuum my pool after it was installed to clean up plaster sand a month after install. His vacuum worked okay. I put the dolphin in after his suppose cleaning and pickup two filters full of sand. I got the bill for $250 for 30 days work by the pool service and feel the cost of the dolphin is justified in few months.
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