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Dolphin Quantum

The Maytronics Dolphin Quantum was designed to combine optimal convenience and efficiency to bring out the most in your pool while taking up the least amount of your time.

FAQ

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  • Question
    Maytronics Dolphin International Export Warning!
    Answer
    ·         1. Warning if purchased for overseas use
    ·         1.1 All Maytronics products displayed on the www.maytronicsus.com   website (Maytronics Products) are specifically designed and modified to comply with North American laws and standards.
    ·         1.2 Given that the laws and standards that apply to goods and services can vary quite significantly in different jurisdictions, Maytronics US has ensured that all necessary modifications have been made to the Maytronics Products such that they meet North America’s strict product and safety standards.
    ·         1.3 If you have purchased for export any product with a ‘Maytronics’ brand or similar to any of the Maytronics products displayed on www.maytronicsus.com for a country outside North America,  please be aware that that product is not supplied by Maytronics US and may not comply with other countries laws and standards. This may also affect the validity of any product liability insurances you may have in place.
    ·         1.4 If that is the case, Maytronics US has no obligation to honor any warranty or to repair or replace your product for free.
    ·         2. Liability
    ·         2.1 To the maximum extent permitted by law, we (MaytronicsUS) are not liable for any loss, damage, cost, expense or liability (whether direct, indirect, consequential, exemplary, special, punitive or otherwise) however caused, suffered by any person (including you) in connection with the purchase, manufacture or exportation of Maytronics-branded products to jurisdictions outside North America (whether in relation to supply, installation, operation, failure, use or misuse or otherwise).
  • Question
    What are the voltage requirements for the Dolphin power supply?
    Answer
    The Dolphin requires a standard 120v outlet for power.
  • Question
    What are the ideal operating temperatures for my Dolphin cleaner?
    Answer
    Dolphin robotic pool cleaners are best used in temperatures between 43 and 93 degrees.
  • Question
    Should I remove the Styrofoam from the motor unit?
    Answer
    No, do not remove, this is not packing material. These help the Dolphin with buoyancy within the pool.
  • Question
    My white climbing rings are dented, are they damaged?
    Answer
    No, the indentions on the rings are normal and due to the product settling during shipping. The rings will reshape once saturated with water.
  • Question
    Can you use this cleaner in an in-ground pool?
    Answer
    Yes. The this Dolphin robotic pool cleaner is designed for the in-ground pool application.
  • Question
    Can you use Dolphin cleaners in hot tubs or ponds, etc.?
    Answer
    No, the Dolphin is not designed to clean hot tubs or ponds.
  • Question
    Can you leave the power supply out in the weather?
    Answer
    The power supply is water resistant but not waterproof. Please cover the power supply if inclement weather approaches. Do not leave the power supply in standing water. Do not allow the power supply to be submerged in the pool.
  • Question
    Can you leave the Dolphin in the Water?
    Answer
    It is safe to leave your Dolphin cleaner in the water when not in use. However, (when adding chemicals to the pool) please remove the Dolphin until the proper chlorine and PH balance are obtained.
  • Question
    Can I use my Dolphin pool cleaner with an extension cord or surge protector?
    Answer

    The Dolphin is not designed to be used with an extension cord or surge protector.

  • Question
    Can I use my Dolphin in an Infinity pool?
    Answer
    Not all Dolphins are suitable for infinity pools, please contact Maytronics directly or your local Dolphin retailer for information regarding the models that are suitable for this pool type.
  • Question
    Can I use a Dolphin pool cleaner with my fiberglass or vinyl pool surface?
    Answer
    Yes, the Dolphin is suitable to use in fiberglass or Vinyl pool surfaces.
  • Question
    Can I purchase a Dolphin pool cleaner online with warranty service?
    Answer
    Maytronics offers several pool cleaners both via brick and mortar stores and via internet dealers that include warranty rights. Please refer to the ‘Residential pools’ section of our website for our product listings.
  • Question
    Can I purchase a Dolphin pool cleaner and use it abroad?
    Answer

    Dolphin pool cleaners purchased in the United States must be operated in North America in order to retain the warranty rights. Using any Dolphin pool cleaner outside of North America (that is purchased in the US) voids the warranty service agreement.

  • Question
    Can I leave the power supply unit outside in the elements?
    Answer
    The power supply unit is an electrical device which must be protected from the elements. When in use the unit needs to remain dry. Do not submerge the power supply unit in water as this will damage the internal components.

Customer Reviews

Dolphin Quantum Robotic Pool Cleaner

Based on 14 reviews

Share your thoughts!

3.64 out of 5 stars

15 reviews

Let us know what you think...

What others are saying

  1. DS

    4 out of 5 Pricey but Reliable pool cleaner

    DS

    I purchased in fall of 2016. Quantum has been going strong for 3 years. I had one issue with controller early after purchase and Maytronics sent me new one without hesitation. Great customer service. Unit cleans well and filters easy to clean. My biggest issue has been cord tangling. After extreme frustration this season and wasted time after every cleaning session to deranged, I found DIY swivel replacement from 3rd party. I called Maytronics and they confirmed part number I needed. Price range varied. I bought one for 160$. It took about 20 min to install. This is what unit should have come with in first place. Now it is perfect and cleans my 20×40 ft pool better than with prior cord as tangling caused cleaner to miss sections.

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  2. armine khachatryan

    2 out of 5 Owned another Dolphin for years and loved it, this one not so much

    armine khachatryan

    It does a beautiful job cleaning however after 1 year it has been problems cleaning. Now 2 years out I need to send it in for another service. That power line is awful, awful. It tangles and becomes a huge mess. When it works, it is great. I really would not recommend buying this. I feel this was a lemon in design and quality. I will buy one more Dolphin with a swivel power line, and if that turns out like this one, never again. Truly disappointed because of the line and the inconsistency of work, as mentioned when it works it does a great job.

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  3. Tony Pynes

    1 out of 5 Poor coverage and deteriorates rapidly

    Tony Pynes

    Had never in the 1.5 years I have owned it climbed steps or cleaned more than 75% of pool unlike Polaris it doesn’t seem to be able to learn. I have tried suggested fixes..no help. Now cord if deteriorating and black flap which comes off regularly does not stay on. Both need replacement.

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  4. ms match

    4 out of 5

    ms match

    going on 2 yrs and still performing well. replacement screens are expensive.

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  5. Tony Pynes

    1 out of 5 Does not clean all of pool. Cord tangles. Will never clean plain steps.

    Tony Pynes

    Unit will not clean all of pool no matter what you do. Resetting does not help. Cord tangles and after one year will need to be replaced. Rubber pieces fall off. Screen filters tear easily. Has no idea how to climb a basic step in a rectangular pool. Poor design and program.

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  6. Miguel Abramowicz

    5 out of 5 My Dolphin Triton rocks

    Miguel Abramowicz

    From the moment I unwrapped it I knew I’d love it. What impressed me the most was the filter baskets, with its removable sides. Compared to my old Dolphin, that used a bag, the I had to empty, wash and scrub, what a laborious pain it was.
    If I had to mention a deficiency, I’d list the fact that the clean cycle is too short, perhaps there’s a longer cycle, that I’m unaware of.
    I did experience a problem with the filter panels, that started disintegrating about a year after I got, When I contacted Maytronics, they offered to replace them as a one time courtesy Kudos to them!

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  7. Catherine Giangrande

    4 out of 5 Great Little Unit but Should have a Swivel

    Catherine Giangrande

    We were able to let go of our pool guy because of purchasing this unit. It does an excellent job of getting the dirt out and the fact that it can even climb the walls is a neat feature! The only reason we gave it four stars is the cord should be on a swivel. The manufacturer explains that it doesn’t need a swivel because of the intelligence it has to “learn” your pool but the swivel should have been included. The cord is very long and it is a lot to ask of a machine to not get it tangled. The swivel would assist the unit plain and simple!

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  8. Jim Bowdren

    4 out of 5 Very good but not perfect

    Jim Bowdren

    This is a really good pool cleaner but not perfect – may miss a spot or two at times especially in corners. It seems to spend too much time on the walls and the water jets tend to blow leaves out of the way at times versus sucking them up. Very easy to clean filters which hold a lot of leaves. Just hose off the basket – no need to remove the filter plates from the basket for cleaning.

    I spread the cord out along the length of the pool deck as directed (NOT on the water) and let the unit pull the cord into the water as needed. I throw the cleaner into the pool at the midpoint. Doing this, the cord NEVER gets tangled.

    I use the fine filter set and I purchased a rough filter basket insert from Sunplay ($40) that is made for the S300i cleaner and use both together to get two levels of filtering during cleaning (same as more expensive S300i). The inner basket captures the leaves and rough debris and the fine filters capture the fine debris. Nice addition. Overall, happy with the purchase.

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  9. Tom

    4 out of 5 True time saver

    Tom

    Does an outstanding job cleaning my fiberglass pool. I put it in and let it go. This is my second Dolphin. Biggest problem is the cord tangling up.

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  10. Jack Faessler

    5 out of 5 Excellent Cleaner

    Jack Faessler

    The cleanliness of my pool has been greatly improved, and the amount of time that I must expend to maintain a clean pool has been minimized. Yours is an outstanding product: works as is demonstrated. It is in daily use here. Its ONLY detractor is the tendency for its power cord to tangle/kink with repeated use —which requires periodic manual detachment from the control unit, straightening it’s cord and reattachment. A retrofit for that would be appreciated!

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  11. Robert D Gonzalez

    2 out of 5 Work Horse with Power Cord Tangling Issues

    Robert D Gonzalez

    Cleans, brushes and vacuums the pool floors and walls as it should. The cartridge is easy to clean. As a previous owner of a dolphin M5 Supreme, the current model Dolphin Quantum really needs a major upgrade. A swivel on the power cord cable similar to the m5 supreme cord would prevent tangling as i have sent in the robot twice to have the cable replaced due to extreme tangling. If given the opportunity, i would definitely switch back to another m5 supreme in a heart beat. Not worth the hassle dealing with the cord tangling issues.

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  12. Lance Hansman

    5 out of 5 Great

    Lance Hansman

    Was the best thing you can buy for your pool. Drop in pool and watch clean. Pool in is brushed and vacuumed to perfection.

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  13. Jane Keller

    5 out of 5 Work Horse

    Jane Keller

    I absolutely love my Dolphin Quantum. It’s super easy to clean. Lighter weight than my old Dolphin. The Quantum does a great job of climbing the walls and cleaning the tile line. It cleans down to the finest particles.
    The biggest problem I have with the Quantum is that the power cord tangles all the time. I wish they had a retrofit for it. I surely would purchase it.

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  14. Keith Sturkie

    5 out of 5

    Keith Sturkie

    i replaced a Kreepy Krawley with the Quantum. It works great. it goes on the side walls very well and above the waterline . It is very easy to use and cleanup is a breeze.

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    • Maytronics US

      Maytronics US

      Keith,
      Thank you for being a valued Maytronics Dolphin customer. Our goal is to make your life as a pool owner a little easier. We work hard so that your Dolphin Quantum will help to get your pool cleaner. We want your friends, family, and you to work less and enjoy your pool more. Happy pool season!

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