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3 Year Limited

Questions & Answers

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  • Question
    What is the purpose of the floats on the handle of the cleaner?
    Answer
    The floats are on the arm of the Dolphin. The floats are used to assist the buoyancy of the cleaner when turning on the bottom of the pool and scrubbing the waterline. To adjust the buoyancy, slide the float out on one side of the Dolphin. If the cleaner continues to have issues turning or scrubbing the waterline, pull the opposite float outward as well.
  • Question
    What are the voltage requirements for the Dolphin power supply?
    Answer
    The Dolphin requires a standard 120v outlet for power.
  • Question
    What are the ideal operating temperatures for my Dolphin cleaner?
    Answer
    Dolphin robotic pool cleaners are best used in temperatures between 43 and 93 degrees.
  • Question
    Should I remove the Styrofoam from the motor unit?
    Answer
    No, do not remove, this is not packing material. These help the Dolphin with buoyancy within the pool.
  • Question
    My white climbing rings are dented, are they damaged?
    Answer
    No, the indentions on the rings are normal and due to the product settling during shipping. The rings will reshape once saturated with water.
  • Question
    Is my Dolphin "remote controllable"?
    Answer
    Yes, this Maytronics Dolphin robotic pool cleaner has access to the Manual Drive (joystick) via the MyDolphin Application. Please visit the App store via your Smart Phone and search keyword Maytronics. Download the App from the App store, launch the app and follow the prompts. Compatibility: Android version 4.3 or later; Apple iPhone 4S or higher/ starting at version 6.0 operating system. Requires connection with 3G/4G network with a minimum of 60% signal strength. Bluetooth feature must be enabled on the phone.
  • Question
    Does my Dolphin have Bluetooth Capability?
    Answer
    Yes, this Dolphin robotic pool cleaner has Bluetooth capability.
  • Question
    Can you use this cleaner in an in-ground pool?
    Answer
    Yes. The this Dolphin robotic pool cleaner is designed for the in-ground pool application.
  • Question
    Can you use Dolphin cleaners in hot tubs or ponds, etc.?
    Answer
    No, the Dolphin is not designed to clean hot tubs or ponds.
  • Question
    Can you leave the power supply out in the weather?
    Answer
    The power supply is water resistant but not waterproof. Please cover the power supply if inclement weather approaches. Do not leave the power supply in standing water. Do not allow the power supply to be submerged in the pool.
  • Question
    Can you leave the Dolphin in the Water?
    Answer
    It is safe to leave your Dolphin cleaner in the water when not in use. However, (when adding chemicals to the pool) please remove the Dolphin until the proper chlorine and PH balance are obtained.
  • Question
    Can I use my Dolphin pool cleaner with an extension cord or surge protector?
    Answer

    The Dolphin is not designed to be used with an extension cord. There are many different types of extension cords and we do not recommend using one. However, it is safe to use a surge protector with the Dolphin. This will help protect the Dolphin from surges in power such as thunderstorms.

  • Question
    Can I use my Dolphin in an Infinity pool?
    Answer
    Not all Dolphins are suitable for infinity pools, please contact Maytronics directly or your local Dolphin retailer for information regarding the models that are suitable for this pool type.
  • Question
    Can I use a Dolphin pool cleaner with my fiberglass or vinyl pool surface?
    Answer
    Yes, the Dolphin is suitable to use in fiberglass or Vinyl pool surfaces.
  • Question
    Can I purchase a Dolphin pool cleaner online with warranty service?
    Answer
    Maytronics offers several pool cleaners both via brick and mortar stores and via internet dealers that include warranty rights. Please refer to the ‘Residential pools’ section of our website for our product listings.
  • Question
    Can I purchase a Dolphin pool cleaner and use it abroad?
    Answer

    Dolphin pool cleaners purchased in the United States must be operated in North America in order to retain the warranty rights. Using any Dolphin pool cleaner outside of North America (that is purchased in the US) voids the warranty service agreement.

  • Question
    Can I leave the power supply unit outside in the elements?
    Answer
    The power supply unit is an electrical device which must be protected from the elements. When in use the unit needs to remain dry. Do not submerge the power supply unit in water as this will damage the internal components.

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Dolphin Sigma Robotic Pool Cleaner

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Dolphin Sigma

Deluxe Class
Model #99991036-SPL

Dolphin Sigma Robotic Pool Cleaner
Cleaning CoverageFloors, Walls, Waterline
Automated Weekly TimerYes
Caddy IncludedNot Included
Weight24.6 lbs
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